Q44 Privacy Policy

1. Introduction

Welcome to q44. Thank you for reading our privacy policy. q44 is a trusted online gaming platform where protecting your personal information is our top priority. This privacy policy details what data q44 collects, how it is used, who it may be shared with, and what rights you have.

By using q44, you are deemed to have consented to this privacy policy. If you disagree with any part of it, please refrain from using our platform. q44 reserves the right to update this policy at any time, and any changes will be notified on the platform.

2. What Information We Collect

When you register, play games, or contact us on the q44 platform, various types of information may be collected. Details are provided below.

Personal Identity Information

• Full name and date of birth (for age verification).
• Mobile number and email address.
• National ID or passport number (for identity verification).
• Current address and district/division.

Financial Information

• Mobile banking number (Mobile Banking, Nagad, Rocket).
• Transaction history — records of deposits and withdrawals.
• Account balance and bonus information.

Technical Information

• IP address and device type.
• Browser information and operating system.
• Platform activity logs and login timestamps.
• Cookies and session data.

Gaming Activity Data

• Game history and betting amounts.
• Win/loss records and gaming patterns.
• Bonus usage history.

3. How Your Information Is Used

Q44 uses the data it collects strictly for specified purposes. We never use your information for anything beyond what is necessary.

4. Who Information Is Shared With

Q44 never sells your personal information to third parties. In certain limited circumstances, some data may be shared with trusted partners.

• Payment processors: Necessary financial information is shared with mobile banking partners to process deposits and withdrawals.
• Law enforcement agencies: Relevant information may be provided in response to a court order or a valid legal request.
• Technology service providers: Technology partners may have limited access to data for platform operations, but are not permitted to use it for any other purpose.
• Fraud prevention agencies: Limited data may be shared with fraud detection services to keep the platform secure.

5. Cookie Policy

Q44 uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored in your browser.

Cookie Types

• Essential Cookies: These cookies are essential for login sessions and security and cannot be disabled.
• Functional Cookies: Used to remember your language preference and other settings.
• Analytics Cookies: Used to analyze platform usage and drive improvements. You can opt out of these at any time.
• Marketing Cookies: Used to show relevant offers. These are entirely optional.

6. Data Security Measures

Q44 uses industry-leading security measures to protect your data. Our multi-layered security framework ensures your information stays safe at all times.

• 256-bit SSL/TLS Encryption — all data transfers are secured.
• Database Encryption — all stored data remains encrypted at rest.
• Two-Factor Authentication (2FA) available for your account.
• Regular security audits and penetration testing.
• Instant alerts when suspicious activity is detected.
• Restricted Access Policy — only authorized staff can view specific data.

7. Your Rights

You have a number of important rights regarding your personal data. q44 respects these rights and fully supports you in exercising them.

• Right of Access: You can request a copy of the information q44 holds about you at any time.
• Right to Rectification: You can request corrections if any of your information is inaccurate.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that the use of your information be restricted.
• Right to Object: You can object to the use of your data for specific purposes.
• Right to Portability: You can receive a copy of your information in a standard format.

To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.

8. Data Retention Period

Q44 retains your data only for as long as necessary. Once it is no longer needed, it is securely deleted.

• Active Accounts: data is retained for as long as the account remains active.
• After account closure: financial records may be retained for up to 5 years in accordance with legal obligations.
• Inactive Accounts: Accounts with no activity for 12 months are suspended and their data reviewed.
• Marketing Data: deleted immediately upon withdrawal of consent.

9. Children's Privacy

Q44 strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that an account has been created by someone under 18, that account and all associated data will be deleted immediately.

10. Policy Changes

Q44 may update this privacy policy as needed. For any significant changes, a clear notice will be posted on the platform. Continued use of q44 after any update constitutes your acceptance of the revised policy. We recommend checking this page regularly.